i-trade FAQ

1. Java Problem

2. IE8 Problem

3. IE7 IE8 Popup Problem



Java Problem


if u cannot see the real-time quote and the green clock



 
Please goto

http://www.javatester.org/version.html


 
 

if it show red [x] , this means u have not install java vm , therefore u cannot c the real-time quote and the green clock

 
 
 
please download java vm
 
Jp version : http://www.java.com/ja
 
En version : http://www.java.com/en
 
Tw version: http://www.java.com/zh_TW/
 
 after install and reboot comuter
 
goto  http://www.javatester.org/version.html
 
u can see a pink box with text like follows

 
 
 then u can login to internet trade system again.


For IE8 only - Navigation to the webpage was canceled

 

after login, if u click [yes] and u see the page as follows and cannot click anything .

 
pls do this :
 
login 
 

then pls click no when u see the following message.

 

but other message pls click [yes] or [run] or [ok]













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IE7, IE8 only , real-time popup problem

 
if u see popup when use real-time snapshot quote like this
 
 
 
pls to [Tools] --> [Internet options]
  
 




then pls click as follow image

1. [Security] Tab

2. [Internet] icon

3. [Custom Level] button

4. Scroll down until u see [Navigate windows and frames across different domains] , click [Enable]

5 [OK] button

6. [Yes] button

 
 
 
 
pls close all internet explorer and login to internet trade system again.